Liezl G. currently serves as Vendor Quality Lead at Chime, where responsibilities include overseeing the quality performance of the assigned BPO vendor and supporting the launch of new BPOs through training and certification for the QA team, in addition to managing relationships with BPO leadership. Previously, Liezl G. held the position of Vendor Quality Specialist at TELUS International and served as a Customer Experience Manager while also focusing on compliance and quality management. Liezl G. has extensive experience in quality management, having worked as a Senior Quality Manager and Quality Manager at Tech Mahindra, and as a Quality Manager and Quality Assurance Analyst/Lead at Transcom. Liezl G. holds a degree in Political Science from Mindanao State University-Iligan Institute of Technology.
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