Mike D.

Mike D. is a CX Content Strategist with extensive experience in leveraging AI to enhance content effectiveness and efficiency. Currently serving as a Senior Content Program Manager at Chime, Mike leads data-driven content strategies and builds AI tools to optimize workflows and customer experiences. Previously, Mike held roles at organizations including Amazon, Expedia, and Instagram, where they focused on content strategy, management, and optimization across various platforms. Mike is pursuing a Bachelor of Arts in Communication and English studies at Washington State University and has also enrolled in a Coding Boot Camp for Web Development at the University of Washington.