Poonum K. is a seasoned professional with extensive experience in program management and operations across various industries. Currently serving as a Senior Program Manager at Chime since September 2025, Poonum previously held key roles at OneMain Financial and Trim in Biz Ops. Notable experience includes a position as Senior Operations Strategy Manager at Uber, where system improvements for multi-channel support were developed. Poonum's background also includes significant leadership as Manager of Salesforce Implementation and Senior Operations Manager at Rubicon Programs, overseeing major program funding compliance and staff training. Academic qualifications include an MBA from the University of California, Berkeley, and a B.A. in Economics and International Relations from the University of California, Davis.
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