Sidi S.

Sidi S. has extensive experience in customer insights and analytics, currently working at Chime since May 2021, where the focus is on enhancing customer and product experience through deep analysis of customer experience metrics such as NPS and CSAT. Prior to Chime, Sidi held various positions at Walmart from January 2018 to July 2021, including Senior Manager for Customer Insights and Voice of the Customer, as well as senior roles in product management and analytics related to customer experience for Walmart’s eCommerce platforms. Earlier professional experience includes a role as Senior Analyst at LogMeIn, leading programs for user experience and customer retention, and working as an Analyst at Citrix, focusing on customer loyalty and insights across mobility applications. Sidi holds a Bachelor of Arts in Economics from UC Santa Barbara.