Sofia Ramirez, CAMS, CFE, currently serves as Strategy Lead in Financial Crimes at Chime since August 2018, following roles in Compliance Operations and as a Fraud Operations Specialist. Previously, Sofia worked at Bank of America from April 2006 to January 2018, where significant contributions included serving as a Compliance Officer, conducting investigations on over 7,000 cases with a high quality review score and collaborating with government agencies. Earlier positions included Mortgage Loan Processor and Senior Customer Relationship Manager, demonstrating expertise in federal lending regulations, fraud analysis, and customer relationship management. Sofia holds a Bachelor of Science in Business Administration and Management from the University of Phoenix, along with certifications in Fraud Examinations and as a Certified Administrative Assistant.
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