Jonathan Martin

Jonathan Martin has a diverse work experience spanning multiple industries. Jonathan started their career as a Research Intern at the Summer Training Academy for Research in the Sciences (S.T.A.R.S.) Program at UCSD in 2010. Jonathan then worked as a Research Assistant at New Mexico State University, where they assisted in soil and water contaminant microbiology research. Jonathan also worked as a Research Assistant in developmental neurobiology, managing research aquaria.

In 2012, Jonathan transitioned to the tech industry, starting as a Tech Support Advisor at Volt Workforce Solutions. Jonathan provided support to Apple customers and assisted Apple techs. Jonathan then joined Best Buy as a PC Sales Consultant, where they helped customers with their technical needs and questions.

Jonathan later moved into the field of website development and IT support. Jonathan worked at iMatrix, where they held multiple roles, including Client Support Coach, Onboarding Consultant/Account Manager, and Tier 2 support. Jonathan assisted clients in various fields, such as Chiropractic, Veterinary, Optometry, and Dental, by providing website marketing and IT support services. Jonathan also performed Quality Assurance for websites and had knowledge of coding languages like CSS, HTML, and Java.

Most recently, Jonathan has been working at ChiroTouch as a Customer Success Specialist. Jonathan helps clients understand the software, troubleshoots issues, and comes up with workarounds when needed. Jonathan also serves as a liaison between the development team and clients for software escalation.

Overall, Jonathan Martin has a strong background in customer support, IT support, website development, and research, demonstrating their versatility and adaptability in various roles and industries.

Jonathan Martin attended New Mexico State University from 2006 to 2011, where they obtained a Bachelor of Science degree in Biology. Their field of study was Biology/Biological Sciences, General.