Kenneth Serrano is an experienced professional in supply chain and retail sales, currently serving as a Customer Supply Chain Analyst and previously as a Territory Retail Sales & Execution Manager at Chobani, based in New York City. Prior to Chobani, Kenneth worked at BJ's Wholesale Club from July 2018 to September 2021, holding roles including Person-In-Charge Manager and Member Service Supervisor, where responsibilities included developing membership strategies and overseeing team performance. Kenneth began a career at BJ's as a Cart Retriever, focusing on customer service and maintaining store cleanliness. Kenneth holds a Bachelor of Arts in Economics and a Bachelor of Arts in History (American History) from the University of Maryland, and began studies in Economics at The University of Alabama.
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