Suzy Martinez

Suzy Martinez has extensive experience in customer service and quality assurance within the luxury goods sector. Currently serving as After Sales Customer Service Supervisor and previously holding the role of Product Merchandising & Logistics Manager at Chopard since December 2016, Martinez has a solid background in after sales support. Prior to Chopard, experience includes work as a Customer Care Ambassador in Bulgari's After Sales Service for a brief period in 2016, and a series of roles at Chopard from October 2014 to April 2016 focused on after sales customer service. Beginning in 1998, Martinez spent 16 years at Mayors Jewelers as Quality Assurance & Diagnostics Administrator, further honing skills in quality control and customer interaction in the high-end jewelry market.