Albert Poetzsch is an experienced professional in sales operations and customer success, currently serving as Sales Operations & Customer Success Lead and Operations Manager at Chorus One since January 2022. Previously, Albert held the position of Operations Manager at Sounds Good Agency from July 2020 to January 2022, where responsibilities included managing company operations and enhancing internal processes. Additional roles include Project Manager, Erasmus for Young Entrepreneurs Fellow, Community Host, Tour Director, and English Drama Teacher across various organizations. Albert's educational background includes a Master of Science in Business Administration for Engineers and Natural Scientists from Friedrich Schiller University Jena and a Bachelor of Science in Biology from The University of Freiburg.