Andy Wong

Andy Wong has extensive work experience in the telecommunications industry. Andy currently works as a Technical Analyst at Chorus NZ Limited since August 2022. Prior to this, they were a COVID Vaccination Supervisor at Whakarongorau Aotearoa // New Zealand Telehealth Services// from April 2021 to March 2022.

Before joining Chorus NZ Limited and Whakarongorau Aotearoa, Andy worked at Spark New Zealand for several years. Andy'sroles included Channel Support Champion, where they provided technical support to frontline agents and decentralized their knowledge and capabilities from their previous role as a Tech Coach. Andy also worked as a Technical Coach, assisting frontline agents with their technical inquiries and supporting the call center queues. Additionally, they served as a Complex Technical Support Specialist, helping customers resolve complex issues with their services and specializing in Xtra domain-name services, mobile, and internet support. Andy started their career at Spark as a Broadband Specialist.

Overall, Andy Wong has gained versatile experience in technical support, coaching, and supervision roles throughout their career in the telecommunications industry.

Andy Wong attended Massey University from 1999 to 2004, where they pursued a field of study in Computer and Information Sciences, General. The information does not mention the attainment of a specific degree.