Lisa Maya has extensive experience in operations and customer service management across various roles and companies. Currently serving as Business Connect Experience Manager at Chorus NZ Limited, Lisa previously held positions including Senior Technical Project & Operations Consultant at Zeald and Client Services Manager at GEM. Significant prior experience includes serving as Operations Manager at HRV, where success included exceeding performance targets and developing customer service strategies. Additional roles encompassed leadership in call center operations at Salmat and managing pre-sales and project operations at Plan B Limited. Currently pursuing an Executive MBA at Massey University, Lisa demonstrates a strong commitment to enhancing customer experiences and operational efficiency.
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