Marcus Wofinden has extensive work experience in the telecommunications industry. Marcus currently holds the position of Head of Connect Delivery at Chorus NZ Limited, where they are responsible for the build and connect business for fibre in New Zealand and the management of key suppliers and operations. Prior to this role, they served as the Head of Fibre Field Operations at Chorus NZ Limited, overseeing the operations and improvement initiatives for fibre, as well as managing key accounts, suppliers, and a call center operation.
Marcus has been with Chorus NZ Limited since 2008 and has held various positions within the company, including Head of Fibre Operations, Head of Provisioning, Business Operations Manager, and Service Delivery Manager. Marcus has been instrumental in delivering transformational change and has experience in a wide range of technologies and segments within the telecommunications industry.
Before joining Chorus NZ Limited, Marcus worked as a Service Delivery Manager at Telecom Wholesale NZ and as a Multi-Branch Manager at Telecom Retail New Zealand. Marcus also has experience as an Area Manager at STANLEY LEISURE.
Throughout their career, Marcus has achieved significant accomplishments, such as effectively planning and managing budgets, implementing fibre improvement initiatives that doubled throughput for customers, renegotiating contracts with external suppliers, and successfully managing transfers of key suppliers.
Marcus Wofinden's work experience showcases their expertise in telecommunications, operations management, supplier and customer relationship management, and strategic planning.
Marcus Wofinden completed a Post Graduate Certificate in Management from The University of Waikato in 2009, with a focus on Business Administration and Management, General. Before that, they attended Grosvenor High School in Bath, although no specific degree or field of study information is available. Additionally, they have also pursued studies in Business Administration and Management at the University of Virginia Darden School of Business.
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