Grégory DE SANTIS

Grégory DE SANTIS is currently the Responsable de l’expérience client at Chronopost, where they manage a team of seven Product Owners focusing on optimizing digital customer relations. With over a decade of experience in digital project management, Grégory has a strong background in enhancing customer experience and implementing new technologies. Previously, they held roles such as Digital Product Manager at RATPgroup and Responsable des projets et de l'innovation relation client at Maisons du Monde. Grégory holds a Master's degree in Administration and Business Management with a specialty in marketing from UVSQ Université de Versailles Saint-Quentin-en-Yvelines and completed a certification in UX project management.