Carlos D. is a bilingual operations leader with over 20 years of experience in multifamily, retail, and facility services. They currently oversee $6 million in contracts at 23 SRO units and a transitional housing hotel, managing a team of over 120 staff. Carlos has a proven track record of driving results through innovative tools, including the creation of RoomSync, a custom QA and facilities tracking tool that enhanced service delivery and accountability. Previously, they held senior roles at Boost Mobile, Chrysalis, AT&T, and T-Mobile, consistently exceeding performance targets and improving operational efficiency across their teams.
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