Celine Sanchez has extensive experience in service reliability and incident governance within the technology sector. From January 2020 to April 2024, Celine held multiple roles at GCash, including Service Reliability and Incident Governance, Problem Manager Lead, and Service Level Manager. Currently, Celine serves as the APAC Service Level Manager for IT Servicing and Operations at Chubb since April 2024. Prior to GCash, Celine was a Senior Delivery Manager at OpenText from October 2015 to January 2020 and worked as an Incident Manager at Hewlett Packard Enterprise from June 2011 to November 2015. Celine holds a degree in Information Technology, specializing in Data Modeling/Warehousing and Database Administration, from Mapua Institute of Technology, earned between 2006 and 2010.
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