Heather Ross

Heather Ross is currently a Client Specialist in Workplace Benefits at Chubb, where they excel in relationship building and high-quality customer service. Previously, Heather held various roles, including Billing Coordinator and Senior Billing Experience Consultant at Unum, where they managed significant case blocks and acted as a subject matter expert on billing administration. Their experience also includes working as a Disclosing Technician at Residential Mortgage Services, Inc. and as a Collections Representative at BlueTarp Financial. Heather is a highly organized, self-motivated professional with a strong background in account management and problem-solving.