Indrawati Tjioe is currently the Head of Servicing Technology, APAC at Chubb, where they lead digital transformation across customer servicing platforms to enhance user experience and operational efficiency. With over 25 years of experience in insurance technology, they specialize in aligning regional needs with global standards while ensuring initiatives deliver measurable business outcomes. Prior to Chubb, Indrawati spent two decades at Great Eastern, focusing on the modernization of core insurance systems and implementing innovative solutions that significantly improved customer satisfaction. They hold an MBA from Nanyang Business School and a Bachelor of Applied Science in Computer Science from Sekolah Tinggi Teknik Surabaya.
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