James Davison is currently the Consumer Operations Lead for Asia Pacific at Chubb, where they focus on enhancing customer experience across the region. Previously, they held significant roles at various organizations, including Director of IT Portfolio Management & Strategy at Prudential BSN Takaful Berhad and Head of Customer Experience & Transformation at Zurich Insurance. With extensive experience in operational leadership and transformation, James has driven key improvements in customer service and strategic planning across the insurance industry. They earned a B.Sc. (Hons) in Information Systems for Business from Leeds Beckett University.
Location
Kuala Lumpur, Malaysia
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