Jenna Thiel, AINS, has a diverse background in customer service and claims management, with experience at notable companies such as Petplan Pet Insurance and Chubb. As a Happiness Manager at Petplan from October 2014 to May 2016, Jenna focused on enhancing customer satisfaction. At Chubb, Jenna held multiple roles from August 2021 to June 2022, including Senior Claims Specialist and Claim Director, demonstrating a strong advancement in claims management. Jenna's earlier experience includes tutoring economics at Shippensburg University and serving as a Customer Care/Accounts Receivable Representative at My Alarm Center, where remarkable collection goals were consistently surpassed. Jenna also worked as an Office Manager and Dealer Relations Coordinator at ALERT 360. Jenna earned a Bachelor of Arts and Science degree in Economics and Business from Shippensburg University of Pennsylvania, achieving a GPA of 3.4.
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