Joe Massi is an experienced professional with a diverse background in IT and business management. Currently serving as the Jira Confluence Service Lead at Chubb since September 2021, Joe previously held significant roles such as Business Manager at Massi Auto Body and Sr. IT Manager and JIRA Cloud Admin at Pep Boys from October 2007 to September 2021. Earlier career experience includes serving as a Patient Service Coordinator for Rheumatology at the University of Pennsylvania from 2004 to 2007. Joe's educational credentials include certifications in Jira Administration, Lean Six Sigma Green Belt, ITIL Version 3, and Microsoft Certified Professional, along with studies at the University of the Arts.
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