Keith Brown is an Assistant Vice President and Variable Resource Manager specializing in Commercial and International Claims. With a career focused on optimizing claims operations, they excel in directing complex projects and building high-performance teams. Keith has significantly impacted the industry by expanding variable resource programs and implementing advanced technology solutions, which have resulted in improved customer satisfaction and operational efficiency. Their experience includes leading North American teams and enhancing claims management practices, all while maintaining a commitment to empowering team members. Keith is currently pursuing a Bachelor of Science in Organizational Leadership and Management at Regent University.
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