Michelle Cai is an experienced Senior Programme Lead specializing in project management within the insurance industry in China. They have successfully led various teams and projects, notably at HSBC Life Insurance Company Limited, where they established a project management team and enhanced operational efficiencies by optimizing processes. Michelle's career includes roles at Aetna and iptiQ by Swiss Re, where they focused on strategic analysis, product development, and agile transformation. They hold a Master of Science in Finance and Management from the University of Exeter and are currently serving as a Senior Program Manager at Chubb.
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