Veronica Bolden

Veronica Bolden, MBA, CPCU, is a Claim Director overseeing Accident & Health and TPA Oversight at Chubb, a role they have held since 2023 after serving as a Senior Claims Specialist and Supervisor in Claim Operations. Previously, they were a Property Claims Adjuster at Chubb North America, where they managed expense and loss assessments for property claims. With a rich background in customer service quality analysis at Chubb's Immediate Solutions, Veronica contributed to enhancing service standards through effective training and feedback. Veronica holds an MBA in Human Resources Management from the University of Phoenix and a CPCU designation. They also earned a B.S. in Psychology from Old Dominion University.