Mark S. is a highly experienced Customer Service Director with over 10 years of success in leading teams of more than 100 in diverse customer service environments. They have held various leadership positions, including Special Inspector at South Yorkshire Police from 2012 to 2023 and Customer Operations Manager at Carillion between 2016 and 2018. Mark has demonstrated expertise in both public and private sectors, focusing on establishing long-lasting relationships to achieve excellent business results. They hold a Bachelor of Arts in Criminology from Sheffield Hallam University, earned in 2012.
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