Ethan Riley

Ethan Riley has a diverse range of work experience, with their most recent role being a Senior Customer Success Manager at ChurnZero, starting in June 2023. Prior to this, they worked as a Customer Success Manager II at ChurnZero from May 2022 until June 2023.

Before joining ChurnZero, Ethan was a Customer Success Manager at JazzHR from April 2021 to April 2022.

Additionally, Ethan has experience in the arts and cultural sector, having served as the Manager of Corporate Support at Pittsburgh Symphony Orchestra from March 2020 to April 2021, and as the Manager of Artistic Planning at Pittsburgh Symphony Orchestra from March 2017 to March 2020.

Prior to their roles at Pittsburgh Symphony Orchestra, Ethan worked at Columbia Artists Management, where they held multiple positions including Database Manager & Digital Marketing Coordinator from September 2016 to February 2017, Conference & Digital Marketing Coordinator from October 2013 to September 2016, and Booking Assistant from October 2012 to October 2013.

Earlier in their career, Ethan worked as the Castleton Artist Training Seminar Coordinator at Castleton Festival in 2012, and as an Arts Administration Intern at Castleton Festival in 2011.

Furthermore, Ethan served as the Symphonic Band President at Wheaton College from May 2010 to May 2011, and as a High School Boys Counselor at Interlochen Center for the Arts from June 2009 to August 2009.

Ethan Riley attended Wheaton College from 2008 to 2012, where they obtained a Bachelor of Music degree in Trumpet Performance. In 2010, they also participated in the Arts in London program at Wheaton College, focusing on World Music & Art. Additionally, Ethan has obtained several certifications, including Customer Success Management Fundamentals, CSS Essential Training, HTML Essential Training, Business Analysis Foundations, Communication Foundations, Project Management Foundations, Rock Your LinkedIn Profile, Simplifying Business Processes, Time Management for Busy People, Transitioning from Waterfall to Agile Project Management, and UX Deep Dive: Usability Testing, all from LinkedIn. The certifications were obtained between December 2020 and April 2021.