Kyle Coleman

System Engineer at ChurnZero

Kyle Coleman has a diverse work experience spanning various roles and companies. Kyle is currently employed as a System Engineer at ChurnZero since March 2022. Prior to that, they worked as a Tier II Desktop Support at Applied Insight, LLC from November 2021 to March 2022. From February 2020 to November 2021, Kyle served as an Information Technology Support Engineer at Amazon, where they managed WAN and LAN infrastructure, performed network engineering and troubleshooting, handled data cabling, and carried out systems administration.

Before joining Amazon, Kyle was employed at Cision as a Systems Engineer from September 2017 to February 2020. During their time at Cision, they also held the role of Systems Administrator / End User Compute from June 2014 to September 2017. In these positions, they provided high-level systems support to users across multiple countries, configured and supported on-premises ShoreTel VOIP telecom services, and served as the point of contact for management, queue handling, and training for ShoreTel and Contact Center applications.

Kyle's career began at Vocus, where they worked as a System Administrator from March 2011 to June 2014. In this role, they provided high-level systems support to users in multiple countries, handled executive-level inquiries and emergency system repairs, managed employment change requests, and ensured physical and network security.

To start their professional journey, Kyle worked as a Residential Support Specialist at Saint Vincent's Center from October 2006 to March 2011. In this position, they provided coverage and intervention support for all units on the campus, ensured safety and assistance to counselors, and assisted clients in crisis situations.

Overall, Kyle Coleman has a strong background in system engineering and support, with experience in various industries and companies.

Kyle Coleman attended the Zero To Mastery Academy, where they studied Python programming. While the exact dates and degree information are not provided, it can be inferred that they completed coursework in Python at the academy.

In addition to their education at the Zero To Mastery Academy, Kyle obtained a certification as a PCEP – Certified Entry-Level Python Programmer from the Python Institute in November 2021. No other information about Kyle's education history or certifications is provided.

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