Richard Collins

Richard Collins, MBA, is an accomplished professional with extensive experience in customer success and project management across multiple industries. Currently serving as Enterprise Customer Success Manager II at ChurnZero since March 2025, Richard has also held key positions at FIS, ViB, and SalesIntel.io, where responsibilities included managing enterprise accounts and enhancing customer relationships. Richard's career began in the automotive sector as Automotive Detail Department Manager at Criswell Honda, followed by notable roles at CoStar Group, where achievements included exceeding sales quotas and ranking in the top 10% of performance metrics. Richard holds an MBA from the University of Maryland Global Campus and a Bachelor of Science in Marketing from Salisbury University.