Michael Potts is the Senior Director of Customer Services at Sony Media Cloud Services, a position held since 2012. Previously, Potts served as the Director of Global Professional Services & Customer Support at SDL Language Weaver, managing global technical pre-sales and post-sales services. They have also held leadership roles, including President and Founder of InterTube Technologies and Vice President/General Manager at ARTISTdirect. Potts acquired a BA in International Studies and is currently pursuing a Masters of International Affairs at the American University School of International Service. Prior experience includes roles at the Association of Trial Lawyers of America, Advanced Technology Systems, and Vignette.
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