Adi N. is a Senior Manager in Production Application Operations at CIBC, specializing in application support, back-end solutions, incident management, and cloud application migrations. With extensive experience in the financial and telecom software industries, Adi has dedicated over eight years to enhancing system reliability and performance, achieving 100% SLA fulfillment and reducing incidents by 50%. Previous roles included positions at Ingram Micro Cloud and Huawei Technologies, where they focused on customer support and cloud solutions. Adi earned a Bachelor of Engineering from Yarmouk University, demonstrating a strong foundation in engineering principles.
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