Amit Kashyap is an ITIL certified professional with over five years of experience in technical support, currently serving as an Identity Service Specialist focusing on Active Directory (Azure) at CIBC since 2021. Previously, they held roles such as Team Lead and Sr. Consultant in the same organization, demonstrating strong skills in project management and client service. Amit has a background in technical support from their time at eClerx and holds an advanced diploma in Networking from Centennial College, complemented by a bachelor's degree in Electronics and Communications Engineering from Punjab Technical University. Recognized for excellent analytical and troubleshooting abilities, Amit effectively contributes to team objectives while providing prompt solutions to client inquiries.
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