Armando Pacheco

Armando Pacheco is a seasoned credit and collections professional with extensive experience in financial services and vendor management. Currently serving as the Senior Manager of Recovery Operations at CIBC, they oversee a team handling debt recovery processes for both internal and external clients. Previously, Armando was the Director and Principal of Bond Street Collections Inc., where they revitalized the agency and successfully expanded its focus. With a strong commitment to client experience and process improvements, Armando demonstrates a compassionate approach to supporting individuals facing financial difficulties.