Bryan Brochu is a seasoned financial services professional with over 20 years of experience in operations and business development. Having worked at CIBC since 2001, they progressed from Director of Business Process Management to Senior Director of Credit Adjudication, where they lead multiple teams focused on project management, workforce forecasting, analytics, and operational controls. Prior to CIBC, Bryan served as a Business Development Manager at Excite Canada and held a role as a Call Centre Manager at General Electric from 1993 to 1998. Bryan's extensive experience enables a holistic understanding of organizational change and the impacts on operational dynamics.
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