David Wilson

David Wilson is the Director of the Office of the Ombudsman at CIBC, where they focus on profitability, client and employee satisfaction, risk management, and social involvement. They previously served as a Senior Manager in the Client Complaint Appeals Office, specializing in dispute resolution. With a background as an Environmental Chemist at BEAK Environmental Services Inc., David has also held management positions in various capacities at CIBC World Markets. They earned a Bachelor of Science in Chemistry from the University of Guelph and a Master of Business Administration from the University of Toronto's Rotman School of Management. Additionally, David has contributed as a volunteer board member at St. Simon's Clubhouse Shelter since 2003.