Dhruv Hans

Dhruv Hans has a solid background in customer service and banking, with experience as a Universal Banker and Senior Client Services Representative at CIBC from June 2025 to May 2025, where cash handling and transaction accuracy were prioritized, achieving 99.9% reconciliation accuracy. Previously, Dhruv served as a Front Desk Associate at Punjabi Chaap Corner Canada from August 2022 to January 2024, effectively managing guest inquiries and implementing a reservation management system that reduced wait times by 15%. Additionally, as a Food Service Supervisor, Dhruv oversaw daily calls and transactions, achieving a 23% reduction in average call resolution time. Dhruv is an alumnus of Lambton College, with studies completed from 2022 to 2021.