Hank

Hank Ma is a strategic sales and services learning professional with extensive experience in program design and development. They have held roles such as Director of Content Creation at CIBC since 2018 and have previously worked as a Learning Consultant at SickKids Foundation and in various capacities at Rogers Communications. Hank has a background in instructional design from Fidelity Investments and holds a degree in Kinesiology and Health Sciences from York University. Known for their ability to translate strategy into operational reality, Hank specializes in e-learning design and development, implementation, and measurement.