Joanne L. is a seasoned executive specializing in strategy, operations, and enterprise risk management. Currently serving as the Executive Director of Change Management at CIBC, Joanne focuses on business effectiveness and optimization. With a rich background including leadership roles at MNP, PwC, and the Workplace Safety and Insurance Board, they have led complex transformation initiatives and developed high-performing teams. Joanne holds an MBA from the Richard Ivey School of Business and is pursuing a Bachelor of Commerce in Economics from the University of Toronto at Mississauga. Their expertise in driving strategic change and improving service delivery has made a significant impact across various sectors.
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