Kelly M. is a senior manager in product management at WalkMe, where they leverage their expertise in digital adoption to enhance user experience through in-app guidance. Previously, they held roles as a communications consultant and business systems analyst at CIBC, where they focused on process improvement and documentation for the Card Products division. Kelly began their career as an occasional teacher with the Toronto District School Board. They are currently pursuing multiple degrees in geography, education, and technical writing across several institutions.
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