Laura Rossi is a Strategy Director with a robust background in management and operational efficiency. They began their career at Financial Debt Recovery Limited as a Manager, where they oversaw a team of 20-30 members and implemented strategies that improved productivity and revenue. Subsequently, at CIBC, Laura served in various leadership roles, including Senior Manager and National Intraday/Capacity Planning Workforce Analyst, where they developed strategic plans and optimized workforce capacity across multiple client groups. Currently, they contribute their expertise in strategic direction and operational excellence.
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