Lionel D. is a strategic and results-oriented professional with extensive expertise in Program and Project Management, demonstrating a strong ability to deliver complex initiatives across various sectors including Telecom, Financial, Retail, and Public domains. Currently serving as a Senior Project Manager at CIBC, Lionel D. leads large-scale projects focused on Contact Center Technology using AI and Cloud technologies. Previously, they held a significant role as a Product Development Manager at Bell, overseeing multimillion-dollar projects and product innovations. With a Bachelor of Engineering in Computer Engineering from McGill University, Lionel D. is adept at stakeholder engagement and continuous improvement, ensuring alignment with organizational goals.
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