Madison LeBlanc is a Senior Product Manager specializing in Cards Client Journey Enablement at CIBC, where they work with a cross-functional team to enhance the client experience across the Cards lifecycle. Previously, Madison held roles as a Business Analyst and Product Manager at CIBC, focusing on identifying client pain points and improving communications to elevate client satisfaction. They also have experience as a Personal Trainer at Your House Fitness and in sales at Orangetheory Fitness, where they fostered positive client interactions and contributed to member growth. Madison holds a Bachelor of Commerce in Marketing from the University of Guelph.
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