Mark Parker is a Senior Product Owner at CIBC with over 12 years of experience in the financial services sector, focusing on AI-powered solutions and innovative strategies that drive business growth. They have successfully doubled Net Promoter Scores and enhanced operational efficiency through high-accuracy AI tools. At CIBC, Mark implemented a custom online meeting solution and an OpenAI-backed chatbot, leading cross-functional teams to deliver impactful projects using Agile methodologies. Previously, they held roles as a Senior Consultant and Learning Consultant, where they improved employee performance and training programs. Mark holds a degree from the University of Calgary, completed in 2018.
Location
Edmonton, Canada
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