Monika Kumar

Monika Kumar is a Senior Manager at CIBC, Canada, where they manage the Business Analysis function for the Retail Payments and Fraud portfolio. With a focus on optimizing processes and fostering continuous improvement, Monika leads a team of Business System Analysts to gather and document requirements for various programs. Their previous roles include Project Specialist at Tullett Prebon and Business Consultant at CIBC, alongside key positions in financial institutions such as Standard Chartered Bank and UBS Investment Bank. Monika holds a Bachelor's degree in Computer Science from Delhi University and is currently pursuing a Master's degree in Computer Applications. Additionally, they are a Certified Product Owner, Prince 2 Practitioner, ISTQB Test Manager, and ISQI Scrum Master.