Peiwen Chen, ECBA™, possesses a diverse background in software development, customer operations, project coordination, technical writing, and administrative support. Beginning as a Junior Software Developer at AudienceView, Peiwen contributed to ticketing software upgrades and ensured compliance with accessibility standards. Experience as a Bilingual Customer Operations Specialist at Buytopia.ca involved providing dual-language support and training new staff. Roles at CIBC included Senior Analyst and Data Analyst, focusing on application support and data management. At BlackBerry, Peiwen coordinated projects, authored internal documents, and managed team communications, demonstrating a commitment to Agile methodologies and security marketing. Educational qualifications include a Bachelor of Arts in Psychology from the University of Waterloo and a Certification in Business Analysis from the University of Toronto.
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