Ryan Lam has extensive experience in banking and financial services, having worked in various roles at reputable organizations. At ATB Financial, Ryan completed MasterCard requests for consumer and business products and participated in Business Focus training, which focused on LEAN methodologies and continuous improvement. As an Automation Analyst, Ryan excelled in RPA development using Blue Prism, automating repetitive banking tasks and significantly reducing human workload. Prior positions include Service Advice Specialist at CIBC, Analyst at Starbucks, Barista at Starbucks, Customer Service Representative at TD, and Credit Counselor at CIBC. Ryan holds a Bachelor of Commerce in Finance from the University of Calgary, obtained between 2013 and 2017.
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