Sameena Ahmad

Sameena Ahmad is currently a Contact Center Leader at CIBC specializing in Costco disputes. Their career at CIBC began in 2006 as a Financial Services Representative, where they provided solutions to customers and actively promoted financial products. Over the years, Sameena transitioned into various leadership roles, including Team Leader in the Credit Card Disputes department, where they focused on developing their team and improving client experiences. They hold a background in Computer and Information Sciences and Business Administration from Queens College and Baruch College, respectively.