Shenice Lui

Shenice Lui is a Senior Consultant specializing in Contact Center Insights and Analytics. A graduate of the Schulich School of Business, Shenice holds a Bachelor of Business Administration with specializations in Operations Management, Information Systems, and Finance. Over five years, Shenice has acquired diverse experience, including roles as a Reporting Analyst at CIBC, where data transformation and performance reporting played key roles. Additionally, Shenice contributed to the AIESEC Chapter at York University, promoting leadership development through cross-cultural volunteer experiences. Through a strong foundation in empathy and collaboration, Shenice consistently fosters teamwork and collective global impact.