Sylvia Collins

Sylvia Collins is a seasoned professional currently serving as the Senior Director of Regulatory Programs in Personal & Business Banking. With extensive experience in regulatory compliance and operational management at CIBC, Sylvia has held various roles, including Acting Senior Manager and Consultant, where they demonstrated expertise in driving transformational change and managing teams. They hold a Bachelor's degree in Public Administration & Governance from Ryerson University and a background in Psychology from York University. Known as a problem-solver, Sylvia has consistently taken initiative to enhance business processes and regulatory adherence throughout their career.