Veronica Resendes is currently the General Manager at CIBC's Advice Centre, where they lead a high-impact team focused on sales performance and exceptional customer experiences. Previously, they served as Branch Manager at RBC from 2015 to 2024, and as Manager of Customer Service at TD Bank Group from 2002 to 2015. Veronica is also pursuing a Bachelor of Business at York University. Known for their dynamic leadership style, Veronica fosters a culture of accountability and team development.
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