Alan Jacob is a specialist in customer experience and commercial planning with expertise in business development and call center strategies. With over 12 years of experience, they have effectively maximized corporate results while minimizing operational costs through strategic planning and intelligence techniques. Alan has developed comprehensive strategies for the entire customer lifecycle, including forecasting, resource allocation, and performance metrics. Currently pursuing a Bachelor's degree in Marketing at Universidade Paulista, they previously attained an MBA in Strategic Service Management from Fundação Getulio Vargas.
This person is not in the org chart
This person is not in any teams
This person is not in any offices