Fábio Bezerra serves as Gerente de COE Salesforce at Cielo since April 2023, bringing extensive expertise in solution architecture, team leadership, and Salesforce platform management. Prior roles include Especialista Salesforce at BP - A Beneficência Portuguesa de São Paulo and Analista de CRM at Cruzeiro do Sul Educacional S/A, where Fábio focused on cloud implementations, system integrations, and process automation. Fábio's earlier experiences span various IT roles, including IT Analyst at Fujitsu, where responsibilities encompassed incident management and infrastructure oversight, and support roles at Sindicato dos Bancários de São Paulo. Fábio holds a Pós Graduação in Gestão e Governança de Tecnologia da Informação and multiple Salesforce certifications, demonstrating a commitment to professional development in technology and CRM solutions.
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